How fast is the shipping?

Orders placed before 10am PST will ship the same day and expect delivery within 3-5 business days. All other orders will ship the following day besides Saturday or Sunday.

*International orders vary based on the shipping carrier selected at checkout.

I need to change something in my order, what do I do?

You can make changes to your order within the first 12 hours if the order has not been sent out yet. Keep in mind, most orders during business hours get packed within 2 hours.

Please email or use our contact page to get in touch.

Do you offer international shipping?

Yes, we ship worldwide and shipping is calculated at checkout based on your location and desired shipping speed/carrier.

Do I need to buy a CarCast Remote for my CarCast?

No, you do not need to buy it but it definitely helps navigate the box more effectively. If you do not have a touch screen in your vehicle, we strongly encourage you to also buy a CarCast Remote.

How do I return my order?

Orders can be returned within 30 days from the date your order is delivered. To qualify for a full refund, returned items must be in their original condition with no evidence of wear and tear. All components included in the original order must also be returned.

Orders can be exchanged or returned for store credit within 60 days from the date your order is delivered. To qualify for an exchange, returned items must be in their original working condition with no evidence of wear-and-tear and purchased on the carcast.co website. All accessories included in the original order must also be returned.

To initiate a Return or Exchange, please contact us.

Is there a product warranty?

Yes, all of our products are backed by our 365-day warranty. Please use our contact page for any warranty requests. 

Will this work in my car?

CarCast works on the vehicles listed below. If you are unsure if your vehicle is supported, you can contact us to get help.

*Vehicle must have WIRED CarPlay or Android Auto*

Audi 2016-2023
Buick 2018-2023
Cadillac 2016-2023
Chevrolet 2016-2023
Chrysler 2017-2023
Dodge 2017-2023
Fiat 2017-2023
Ford 2017-2023
Genesis 2018-2023
GMC 2017-2023
Honda 2018-2023 (No Odyssey, Pilot)
Hyundai 2016-2023
Jaguar 2019-2023
Jeep 2018-2023 (No Wagoneer)
Kia 2017-2023
Land Rover 2019-2023
Lincoln 2017-2023
Mazda 2018-2023
Mini 2018-2023
Mercedes Benz 2016-2023
Nissan 2018-2023
Peugeot 2017-2023
Porsche 2017-2023
Ram 2018-2023
Seat 2017-2023
Skoda 2018-2023
Toyota 2019-2023 (No Sienna, Tundra)
Volkswagen 2016-2023
Volvo 2019-2023

Any Alpine, Kenwood or Pioneer aftermarket display screen with wired CarPlay or Android Auto will also work.

Can I mirror my phone using this box?

Yes, you can mirror any Apple or Android phone to your vehicle screen. But you can also customize the apps within CarCast to include your most frequent apps!

How long does it take to setup?

The first time you plug in the box it takes about 15 seconds to recognize the device. Each time after that, it loads up in seconds!

How to watch Netflix from Apple CarPlay?

Simply download the Netflix app within the Google Play Store within the CarCast device. Log into your account and start streaming your favorite shows.

How to play videos on CarPlay?

Turn your car's display screen into a smart TV using CarCast. Simply plug the CarCast into your car's USB port and the regular CarPlay or Android Auto screen will be replaced with ours. Download any app and start streaming with CarCast.